CSRS is highly proficient in dealing with all types of medical collection accounts from medical facilities and physician practices. Our medical collection agency is familiar with the entire medical billing process. CSRS also has an extensive experience in dealing with health insurance companies and other third party payers and in-depth knowledge of the terms and conditions of health insurance policies.
We realize that many medical bills go unpaid because patients do not understand the terms and conditions of their policies and don’t realize the patient financial responsibilities that they have stemming from deductibles, co-pays, non-covered services, and out of network charges. Our medical collection agency attempts to educate patients to fully understand why they have a patient balance and get a better handle of their financial responsibilities.
We are cognizant of the fact that many medical providers do not desire heavy-handed collection tactics to be performed on their patients. CSRS handles your patients in the same manner that you would, with courtesy and dignity. We are very persistent and have a credibility advantage of being a third party agency.
In addition, we are able, in certain instances, to collect funds from health insurance companies by obtaining and relaying important missing patient information that was holding up or denying a previous medical claim. CSRS can also get some medical claims re-processed as occasionally errors occur in the original processing of the claim by the insurance company.
CSRS is highly proficient in skip-tracing techniques to locate patients that have moved without forwarding information to their medical provider.
Washington DC, Northern Virginia and the surrounding areas