Ask These 4 Empathetic Questions When You’re Struggling to Listen by Faisal Hoque https://www.fastcompany.com/40535080/ask-these-4-empathetic-questions-when-youre-struggling-to-listen?utm_source=postup&utm_medium=email&utm_campaign=Leadership%20Daily&position=3&partner=newsletter&campaign_date=02272018

You don’t need to be convinced that empathy is a good thing–not just for ethical reasons but for practical ones, too. While we’re still often cautionedto “leave emotions out of it,” being able to put yourself in someone else’s shoes is a hallmark of emotionally...